- End of Service Notice - 26 August 2026
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- Refund Notice: CounterSide End of Service - 24 June 2026
Dear CEOs,Please find below the refund procedures due to the end of CounterSide service. ■ Refund Application PeriodFriday, June 26, 2026 – Wednesday, September 30, 2026 ■ Refund Processing PeriodWednesday, August 26, 2026 – Wednesday, September 30, 2026 ※ Refunds will be processed sequentially in the order in which applications are received. ■ Eligible PurchasesIn-app purchases made through the store between Friday, May 1, 2026 and Wednesday, June 17, 2026 ※ Items purchased during the eligible period are eligible for a refund regardless of whether they have been used. ■ Ineligible ItemsItems purchased using in-game currency obtained through paid transactionsIn-game currency and items obtained free of charge through content, events, or other means ■ How to ApplyPlease submit your application via the \ on the official CounterSide website, including the following information. \Business Re…
- End of Service Announcement - 17 June 2026
Dear CEOs, This is Ryu Geumtae, CEO of StudioBside. CounterSide made its first appearance in February 2020. Over the past six years, we have laughed together and grown together with countless CEOs. Every moment, planning monthly development roadmaps, delivering updates every week, and sharing conversations through live streams and broadcasts, has been a genuinely precious memory for us. Though we are filled with regret, after extensive internal discussion, we have reached the conclusion that the time has come to pause the story of CounterSide. We sincerely apologize for arriving at this decision without having been able to fully repay the love and support you have shown us. CounterSide is scheduled to end service on August 26, 2026. Alongside the end of service, Cafe Strega, which has strived to serve as an offline gathering space and a comfortable haven for the CounterSide community, w…
- Last Week of April Special On & Hot Time Event - 29 April 2026
Dear CEOs,To show our appreciation for all CEOs who continue to support CounterSide, we have prepared a special On-Time Event!Please check the details below. ◆ On-time Event ScheduleApr. 29 - May 6, 2026, 09:59 (UTC-5)◆ On-Time Event Gift50 Relic Binaries◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login.\- CEOs can only receive the On-Time event gift once a day.- The On-Time event gift will be deleted when the valid period expires. Please receive it within this period. ------------------------------This concludes the On-Time & Hot Time event details.Thank you.
- Will of the World Anapilis Arrival Celebration On & Hot Time Event - 28 April 2026
Dear CEOs,To celebrate the arrival of Will of the World Anapilis at CounterSide,The On & Hot Time Event is scheduled as follows!Please read carefully to use all vital buffs to enhance your company. ◆ On-time Event ScheduleApr. 29, 10:00 - May 5, 2026, 09:59 (UTC-5) ◆ On-Time Event Gift500,000 Credits5,000 Eternium1 S-Fusion Core ◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login. ◆ Hot Time Event Buff1) Apr. 28, 10:00 - May 5, 2026, 09:59 (UTC-5)▷ 30% Increased Gauntlet Points Gained▷ 30% Decreased Credit Cost on Employee Negotiation \- CEOs can only receive the On-Time event gift once a day.- The On-Time event gift will be deleted when the valid period expires. Please receive it within this period.- You can check the applied Hot Time effect by clicking the Hot Time buff image next to the nickname on the lobby screen.-----------------…
- [April 28] Shop Products - 28 April 2026
Dear CEOs, Here is the list of new products featured in this week’s update. Please check the link below for more updates and information on the maintenance schedule. ▷ \ Link ▣ Packages【 Awakened Employee Update Special Classified Recruitment Package I 】 Price: 3,480 Admin CoinsPurchase Limit: 3 times/accountAvailable Schedule: Apr. 28, after the maintenance - May 12, 2026, 20:00 (UTC-5) ▼ Composition:▷ 370 * Classified Employment Contracts▷ 525 * Quartz ※ This product is not refundable after purchase. 【 Awakened Employee Update Special Classified Recruitment Package II 】 Price: 5,580 Admin CoinsPurchase Limit: 2 times/accountAvailable Schedule: Apr. 28, after the maintenance - May 12, 2026, 20:00 (UTC-5) ▼ Composition:▷ 610 * Classified Employment Contracts▷ 850 * Quartz ※ This product is not refundable after purchase. ------------------------------This concludes the last shop update d…
- [April 28] Patch Notes - 28 April 2026
◈ Update Details▣ Time: April 28, 2026, 20:00 - 22:00 (UTC-5) ▣ Impact: Inaccessibility to the game.▣ Maintenance Compensation: 20,000 Credits, 3 Employment Contracts* Compensation will not be sent to CEOs who have broken the Terms of Service. ▣ Please Note- Patch note details may be added or changed during the update.- The schedule may be adjusted depending on the maintenance situation.- Maintenance compensation will be sent to your mailbox if you log in by Apr. 23, 2026, 09:59 (UTC-5) ◈ Shop DetailsThis week’s shop update details can be found in the Shop Notice linked below, so please make sure to check it. ▷ \ link 1. New Main Stream【 EP. 15 The Golden Tree and Its Tender 】Hard Mode & Event Shop Update1. Main Stream EP. 15, The Golden Tree and Its Tender, Hard Mode and an Event Shop will be added. 2. New Awakened Employee\1. A new Awakened employee, \, will be added.- The new unit \…
- Regarding the Discontinuation of the 30-Day Coin Supply Contract - 24 April 2026
Dear CEO, Due to adjustments in service operation, the currently available 30-Day Coin Supply Contract will be discontinued during the scheduled maintenance on Apr. 29. In addition, upon discontinuation, any remaining days from previously purchased 30-Day Coin Supply Contracts will be distributed in bulk based on the remaining duration at the time of maintenance. Please keep this in mind to avoid any inconvenience. ■ Discontinuation of 30-Day Coin Supply ContractSchedule: During the scheduled maintenance on Apr. 29, 2026 ※ Any active 30-Day Coin Supply Contracts will end at the time of maintenance, and compensation for the remaining days will be distributed in bulk. Thank you.
- [Dev Notes #46] April 2026 - 24 April 2026
Dear CEOs,This is Kim Hyun Soo, Head PD of CounterSide.First, I would like to sincerely thank all of you who have supported and stayed with CounterSide.Today, I am writing to share news regarding my position and the future direction of CounterSide’s service.As of this April, I will be stepping down from my role as PD of CounterSide.Since taking on this role in February 2023, I have done my best to protect and develop the world of CounterSide. Throughout this journey, your passionate support has given me strength, and your sharp criticism has helped us reflect and find the right path forward.The time we have spent together, sharing both joy and challenges, has taught me invaluable lessons that I will never forget. Viewing the game from your perspective and striving to provide a better experience has been an irreplaceable part of my journey.Once again, I sincerely thank you for the overwh…
- [April 22] Data Patch - 22 April 2026
Dear CEOs,We will perform a data patch on April 22 to ensure continued smooth operation. Please restart the game to update after the patch to get the latest version. Check below for more details. \▣ Time: April 22, 02:30 (UTC-5)\- An issue where some of the cutscenes were not included in the Main Stream EP. 15.\- The schedule is subject to change depending on the patch situation, and any updates will be provided through this notice. - Please note that additional data may be required to download the patch upon reconnecting, so we recommend using Wi-Fi. - During the maintenance, connections will be terminated, and game access will be unavailable while the maintenance is in progress.
- Main Stream 15 Launch On & Hot Time Event - 21 April 2026
Dear CEOs,To celebrate the launch of Main Stream 15,The On & Hot Time Event is scheduled as follows!Please read carefully to use all vital buffs to enhance your company. ◆ On-time Event ScheduleApr. 22, 10:00 - Apr. 27, 2026, 09:59 (UTC-5)◆ On-Time Event Gift500,000 Credits5,000 Eternium5 Fusion Cores◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login. ◆ Hot Time Event Buff1) Apr. 21, 10:00 - Apr. 28, 2026, 09:59 (UTC-5)▷ 20% Decreased Eternium Cost▷ Operator Boosting- Reduces Info consumption for Operator Fusion by 30% - Increases Side Skill Level-Up success rate by 10% when using an SR-grade Operator as material - Increases Side Skill Level-Up success rate by 50% when using an R-grade Operator as material - Increases Side Skill Level-Up success rate by 100% when using an N-grade Operator as material ※ The Operator Boosting effects ar…
- [April 21] Shop Products - 21 April 2026
Dear CEOs, Here is the list of new products featured in this week’s update. Please check the link below for more updates and information on the maintenance schedule. ▷ \April 21 Patch Notes] Link ▣ Packages【 Daily Recruitment Package 】 Price: 1,200 Admin CoinsPurchase Limit: 1 time/accountAvailable Schedule: Apr. 21, after the maintenance - May 5, 2026, 20:00 (UTC-5) ▼ Composition▷ 1,200 Quartz▷ 5,000 Eternium▷ 10 Employment Contracts(1 employment contract is given for 10 days, starting from the day of purchase.) ※ This product is not refundable after purchase. 【 Latent Ability Value Reset Package 】Price: 1,980 → 1,780 Admin CoinsTotal Purchase Count available: 2 times/accountAvailable Schedule: Apr. 21, after the maintenance - May 5, 2026, 20:00 (UTC-5) ▼ Composition:▷ 75 Relic Binary ※ The product is not refundable after purchase. 【 Special S-Fusion Core Package 】 Price: 3,630 Admin C…
- [April 21] Patch Notes - 21 April 2026
◈ Update Details▣ Time: April 21, 2026, 20:00 - 22:30 (UTC-5) ▣ Impact: Inaccessibility to the game.▣ Maintenance Compensation: 20,000 Credits, 3 Employment Contracts* Compensation will not be sent to CEOs who have broken the Terms of Service. ▣ Please Note- Patch note details may be added or changed during the update.- The schedule may be adjusted depending on the maintenance situation.- Maintenance compensation will be sent to your mailbox if you log in by Apr. 23, 2026, 09:59 (UTC-5)◈ Shop DetailsThis week’s shop update details can be found in the Shop Notice linked below, so please make sure to check it.▷ \April 21 Shop Notice] link 1. New Main Stream【 EP. 15 The Golden Tree and Its Tender 】1. Main Stream EP. 15, The Golden Tree and Its Tender, will be added.2. An Event Shop will be added.※ Mainstream EP.15: \ can be accessed after clearing Omen: What Must Be Reclaimed. ▼ New Main S…
- Server Equipment Restart for Stability - 20 April 2026
Dear CEOs,We have identified that game server access is currently unstable in some environments.To improve stability, a server equipment restart will be carried out. During this process, intermittent connection issues may occur in certain environments.We apologize for the inconvenience.Thank you.
- April Gear Enhancement Support On & Hot Time Event - 14 April 2026
Dear CEOs,To support our CEOs with Gear Enhancement during April,The On & Hot Time Event is scheduled as follows!Please read carefully to use all vital buffs to enhance your company. ◆ On-time Event ScheduleApr. 15, 10:00 - Apr. 21, 2026, 09:59 (UTC-5) ◆ On-Time Event Gift400,000 Credits25 Nano Precision Enhancement Modules5 Exploration Permits ◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login. ◆ Hot Time Event Buff1) Apr. 13, 10:00 - Apr. 20, 2026, 09:59 (UTC-5)▷ 20% Decreased Credit Cost on Crafting Gears▷ 20% Decreased Credit Cost on Gear Tuning & Precision▷ 20% Decreased Credit Cost on Latent Reset Cost \- CEOs can only receive the On-Time event gift once a day.- The On-Time event gift will be deleted when the valid period expires. Please receive it within this period.- You can check the applied Hot Time effect by clicking the Ho…
- [April 14] Shop Products - 14 April 2026
Dear CEOs, Here is the list of new products featured in this week’s update. Please check the link below for more updates and information on the maintenance schedule. ▷ \ Link ▣ Packages【 Special Recruitment Package Vol 1 】 Price: 690 Admin CoinsPurchase Limit: 1 time/accountAvailable Schedule: Apr. 14, after the maintenance - Apr. 28, 2026, 20:00 (UTC-5)▼ Composition:▷ 1 Wishful Random Box▷ 10 Employment Contracts ※ The product is not refundable after purchase. 【 Special Recruitment Package Vol 2 】 Price: 1,290 Admin CoinsPurchase Limit: 1 time/accountAvailable Schedule: Apr. 14, after the maintenance - Apr. 28, 2026, 20:00 (UTC-5)▼ Composition:▷ 2 Wishful Random Box▷ 20 Employment Contracts ※ The product is not refundable after purchase. 【 Special Recruitment Package Vol 3 】 Price: 3,090 Admin CoinsPurchase Limit: 2 times/accountAvailable Schedule: Apr. 14, after the maintenance - Apr.…
- [April 14] Patch Notes - 14 April 2026
◈ Update Details▣ Time: April 14, 2026, 20:00 - 22:30 (UTC-5) ▣ Impact: Inaccessibility to the game.▣ Maintenance Compensation: 20,000 Credits, 3 Employment Contracts* Compensation will not be sent to CEOs who have broken the Terms of Service. ▣ Please Note- Patch note details may be added or changed during the update.- The schedule may be adjusted depending on the maintenance situation.- Maintenance compensation will be sent to your mailbox if you log in by Apr. 17, 2026, 09:59 (UTC-5) ◈ Shop DetailsThis week’s shop update details can be found in the Shop Notice linked below, so please make sure to check it. ▷ \ link 1. Great Expedition Season 2- Great Expedition Season 2 will begin. ◆ Schedule- Apr. 14, after the maintenance - Apr. 28, 2026, 20:00 (UTC-5) ◆ How It Works- This event can only be played during the event period, and all progress will be reset once it ends.- Instead of usi…
- Notice Regarding Unclaimed Prestige Service and Counter Pass Rewards - 7 April 2026
Dear CEO, The ongoing \ will end on April 8, and the \ will end on April 15. Previously, any unclaimed rewards from the Prestige Service and Counter Pass were automatically distributed when the next season began. However, as there will be no subsequent Prestige Service or Counter Pass, unclaimed rewards will not be automatically distributed. To address this inconvenience, all unclaimed rewards will be distributed in bulk during the scheduled maintenance on April 15. That said, we strongly recommend that you claim your rewards before the end of the Prestige Service and Counter Pass period. Thank you.
- April Employee Growth Support On & Hot Time Event - 7 April 2026
Dear CEOs,To support our CEOs with employee growth,This week’s On & Hot Time Event is scheduled as follows!Please read carefully to use all vital buffs to enhance your company. ◆ On-time Event ScheduleApr. 8, 10:00 - Apr. 13, 2026, 09:59 (UTC-5) ◆ On-Time Event Gift400,000 Credits50 Special Appraisals10 S-APT Cores ◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login. ◆ Hot Time Event Buff1) Apr. 7, 10:00 - Mar. 13, 2026, 09:59 (UTC-5)▷ 20% Decreased Credit Cost on Employee Negotiations▷ 20% Increased Success Rate on World Map Dispatches \- CEOs can only receive the On-Time event gift once a day.- The On-Time event gift will be deleted when the valid period expires. Please receive it within this period.- You can check the applied Hot Time effect by clicking the Hot Time buff image next to the nickname on the lobby screen.---------------…
- [April 7] Shop Products - 7 April 2026
Dear CEOs,Here is the list of new products featured in this week’s update.Please check the link below for more updates and information on the maintenance schedule.▷ \ Link ▣ Packages 【Daily Special Training Packages 1, 2, & 3 】 Price: 100 Admin Coins each Purchase Limit: 1 time/dayAvailable Schedule: Apr. 7, 20:10 - Apr. 21, 2026, 20:00 (UTC-5) ▼ Composition ▷150 Quartz ▷5,000 Eternium ▷1 Attack, Defense, OR Anti-air Training Permit ※ This product is not refundable after purchase. 【 Activity Pledge Package #50 】 By spending a certain amount of Eternium, Activity Pledge will refund some quartz back! Price: 1,950 Admin CoinsPurchase Limit: 1 time/account ▼ Available Schedule▷ Apr. 7, 20:10 - May 5, 2026, 20:00 (UTC-5) ▼ Composition▷ 1,950 Quartz▷ 1 SSR Trophy: Felicette - The Transfer Student Is Scary ▼ Refund ▷ 10,000 Eternium used → 450 Quartz refund▷ 50,000 Eternium used → 900 Quartz r…
