- [October 8] Maintenance Announcement - 7 October 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. Maintenance is scheduled for October 8. During the maintenance, the game will be unavailable. Please refer to the details below to avoid any inconvenience. 🛠️ Maintenance Notice ■ Schedule: October 8, 1:00 - 3:30 UTC (2.5 hours) ■ Impact: Unable to access the game during maintenance. ■ Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets ■ Maintenance Details 1. Featured Savior Observation 2. Featured Arcana Observation 3. Cosmo Gate Prism Season 5 4. Event Rerun: Discordant Duet on the Black Snowfield 5. Events 6. Cash Shop Product Sales 7. Improvements and Changes 8. Bug Fixes Link to \ \ - The schedule may change depending on the maintenance status. Any changes will be announced through this notice. - Maintenance compensation will be sent to your mailbox upon login…
- [October 8] Update Notes - 7 October 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. We would like to inform you about the October 8 update. ▣ Maintenance Schedule: October 8, 1:00 - 3:30 UTC (2.5 hours) ▣ Maintenance Impact: Unable to access the game during maintenance ▣ Maintenance Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets※ The details in these patch notes may be subject to change depending on the update schedule. For the most accurate information, please check in-game after the update. 1. Featured Savior Observation▶The Savior “Emily” can be obtained through Observation > Featured Savior Observation in-game.▶ Event Period: After the October 8 maintenance - October 21, 19:00 UTC“Apologies, sir. I forgot.”A new Senior Maid of the Candle Square in charge of cleaning.Emily always carries her cleaning tools and rigorously trains other maids i…
- [October 1] Server Patch - 1 October 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. A server patch is scheduled for October 1. Temporary disconnections may occur during the patch. Please refer to the details below to avoid any inconvenience while using the game. 🛠️ Data Patch Notice ■ Schedule: October 1, 08:00 - 08:10 UTC ■ Patch Details 1. Fixed an issue where Gwen cannot be selected during Gauntlet Ranked Match. \ - The schedule may change depending on patch conditions. Any changes will be announced through this notice. - Additional data may be required when downloading the patch upon re-login. We recommend using Wi-Fi. - Gameplay will not be affected even if the patch is not applied. - For a stable connection, please close and restart the client.
- On-Time Event for the First Week of October - 1 October 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. To bring a little joy to our Captains, We have prepared a Special On-Time Event. During the event, simply log in to the game to receive special rewards every day via your mailbox. 🗓️ Event Schedule October 1 after maintenance - October 5, 14:59 UTC 🎁 On-Time Rewards ▷ Granted once upon login 1) 60 Morphing Alloys 2) 30 Exploration Contribution Points 3) 3 Journey Invitations - Mail Storage Period: 14 days from the date of receipt \ - Rewards will be sent to your in-game mailbox and will be stored for 14 days from the delivery date. - Rewards can be claimed once per account per day upon login. Please make sure to collect them within the storage period. - Rewards not received due to not logging in during the specified period cannot be recovered.
- [October 1] Maintenance Announcement (Finished) - 30 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. Maintenance is scheduled for October 1. During the maintenance, the game will be unavailable. Please refer to the details below to avoid any inconvenience. 🛠️ Maintenance Notice ■ Schedule: October 1, 1:00 - 4:00 UTC (3 hours) ■ Impact: Unable to access the game during maintenance. ■ Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets ■ Maintenance Details 1. New Featured Savior Observation 2. New Featured Arcana Observation 3. Guild Defense 4. Overload Cube Week 3 Content Added 5. Season Pass Sale 6. Events 7. Cash Shop Product Sales 8. Improvements and Changes 9. Bug Fixes Link to \ \ - The schedule may change depending on the maintenance status. Any changes will be announced through this notice. - Maintenance compensation will be sent to your mailbox upon login by…
- [October 1] Update Notes (Finished) - 30 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. We would like to inform you about the October 1 update. ▣ Maintenance Schedule: October 1, 1:00 - 4:00 UTC (3 hours) ▣ Maintenance Impact: Unable to access the game during maintenance ▣ Maintenance Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets※ The details in these patch notes may be subject to change depending on the update schedule. For the most accurate information, please check in-game after the update. 1. New Featured Savior Observation▶ The new Savior “Gwen” can be obtained through Observation > Featured Savior Observation in-game.▶ “Gwen” can be obtained using the exclusive Featured Observation Ticket, “Lampadis Investigator Featured Observation Ticket,” which is available through existing Featured Observation Tickets and Check-in Events.▶ When the Feature…
- Special On-Time Event for the Fourth Week of September - 23 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. To bring a little joy to our Captains, We have prepared a Special On-Time Event. During the event, simply log in to the game to receive special rewards via your mailbox. 🗓️ Event Schedule September 23 after maintenance - September 27, 14:59 UTC🎁 On-Time Rewards ▷ Granted upon login 1) 500,000 Lunar Elixir 2) 500 Aether Dust 3) 500 Morphing Alloy - Mail Storage Period: 14 days from the date of receipt \ - Rewards will be sent to your in-game mailbox and will be stored for 14 days from the delivery date. - Rewards can be claimed once per account per day upon login. Please make sure to collect them within the storage period. - Rewards not received due to not logging in during the specified period cannot be recovered.
- [September 23] Maintenance Announcement (Finished) - 22 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. Maintenance is scheduled for September 17. During the maintenance, the game will be unavailable. Please refer to the details below to avoid any inconvenience. 🛠️ Maintenance Notice ■ Schedule: September 23, 1:00 ~ 4:00 UTC (3 hours) ■ Impact: Unable to access the game during maintenance; any Journey in progress before maintenance will be reset. ■ Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets ■ Maintenance Details 1. Featured Savior Observation 2. Featured Arcana Observation 3. Cosmo Gate Prism Season 4 4. Savior Balance 5. Operation Sector Expansion 6. Interstellar Corridor Depth Expansion 7. Journey: Starlight Trajectory Potential Improvements 8. Events 9. Cash Shop Product Sales 10. Improvements and Changes 11. Bug Fixes Link to \ \ - The schedule may change…
- [September 23] Update Notes (Finisehd, Updated on September 23, 04:00 UTC) - 22 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. We would like to inform you about the September 23 update.▣ Maintenance Schedule: September 23, 1:00 ~ 4:00 UTC (3 hours) ▣ Maintenance Impact: Unable to access the game during maintenance , any Journey in progress before maintenance will be reset. ▣ Maintenance Compensation: 100 Stellagems + 3 Standard Savior Observation Tickets※ The details in these patch notes may be subject to change depending on the update schedule. For the most accurate information, please check in-game after the update. 1. Featured Savior Observation▶The Savior “Eternal Promise: Carmen” can be obtained through Observation > Featured Savior Observation in-game.▶ Event Period: After the September 23 maintenance - October 7, 19:00 UTC "Carmen, Deputy Master of the Monastir Knights. I am here to protect you, Captai…
- [September 21] Known Issues (October 1, 08:25 UTC) - 21 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. We would like to inform you of the currently known issues identified in StarSavior. We are working to resolve these issues as quickly as possible, and once they have been fixed, we will provide an update through this notice. We sincerely apologize for any inconvenience. \1. An issue where selecting \ and then pressing Back does not return to the Savior menu. 2. An issue where enhancement effects are displayed incorrectly on certain mobile devices. 3. An issue where the images for \ and \ are displayed using the pre-revamp versions. 4. An issue where retrying a battle in Overload Cube restarts the battle using Party 1. 5. An issue where Chain DMG in Gauntlet Strategy Battle is incorrectly displayed as “Elves’ Thunderstrike Activated.” 6. An issue where Luna’s voice does not play when se…
- [Dev Notes] Mini Dev Notes - September 18 - 18 September 2026
Greetings, Captains. This is StarSavior Director Lee Sungwon.Before we begin, I would first like to thank everyone who joined us in person at Seoul Comic World on September 12 and 13, as well as all Captains who supported the event from afar.Thanks to your interest and support, we were able to bring the event to a successful close. Meeting and speaking with Captains in person was especially meaningful for the development team and gave us renewed motivation for what comes next.We are continuing to prepare for more opportunities to meet Captains offline, not only in Korea but across other service regions as well. We hope you will look forward to them.Yesterday also marked the launch of the major \ update introduced in our recent broadcast. We had been preparing this update for quite some time, but there were areas where we fell short of providing a smooth experience during the update proc…
- [September 18] Data Patch - 18 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. A data patch is scheduled for September 18. If you log in after the scheduled time, the patch data will be downloaded and applied automatically. Please refer to the details below to avoid any inconvenience while using the game. 🛠️ Data Patch Notice ■ Schedule: September 18, 05:30 UTC ■ Patch Details ▶ Fixed an issue where the game occasionally became stuck on the loading screen while navigating between menus. ▶ Fixed an issue on PC where repeatedly pressing ESC during loading after selecting the Go button from the A Study in Gray or Onslaught Quest event main screen caused the Back button to stop functioning. ※ The two fixes above require an app update. Please go to the platform and update the app to apply the fixes. ▣ Platforms - Google Play Store \ - Apple App Store \ - Steam \ ▶ Fi…
- Korea Server Connectivity Notice - 17 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa.A temporary service disruption occurred on the Korean server from approximately 20:45 to 20:52 on September 17 (UTC+9)We sincerely apologize for the inconvenience and disruption caused by this unexpected service interruption.🔍 Service Disruption DetailsTime of Occurrence September 17, 20:45–20:52 (approximately 7 minutes)Affected Server Korea ServerCause Operations system errorIssue Temporary inability to access the game and service interruptionWe deeply regret that this issue occurred despite our responsibility to provide a stable service.We are reviewing the operations system error that caused the disruption and will take the necessary measures to strengthen service stability and prevent a similar issue from recurring.Once again, we sincerely apologize for the inconvenience caused.Th…
- [September 17] Server Patch (Updated on September 17, 09:30 UTC) - 17 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. A server patch is scheduled for September 17, 09:45 UTC. Temporary disconnections may occur during the patch. Please refer to the details below to avoid any inconvenience while using the game. 🛠️ Server Patch Notice ■ Schedule: September 17, 09:45 - 09:55 UTC UTC ■ Impact: Disconnections may occur during the patch. For a stable connection, please close and restart the client. ■ Patch Details ▶ Fixed an issue where the description for the Savior Skin “Veiled in Violet” under Ongoing Events is incorrectly displayed as “New.” ▶ Fixed an issue where the skill icons under \ are displayed as “Special Skill + Ultimate Skill + Unique Passive” instead of “Basic Skill + Special Skill + Ultimate Skill.” ▶ Fixed an issue where the unlock requirements for EX Stages in Overload Cube are applied inc…
- Notice Regarding Loading Freezes After the September 17 Update - 17 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. Following the September 17, 2026 update, we identified an issue where the game may become stuck on the loading screen under certain environments. While we investigate the cause and work on a fix, please use the temporary workaround below to help ensure smoother gameplay. We apologize for the inconvenience and ask that you change the following settings until the issue is resolved.Open the Profile Menu Select your profile in the upper-left corner of the Main Lobby.Change the Lobby Settings Under Lobby Settings, switch to any Lobby option other than the Savior/Background settings in the “Basic” tab.Apply the Changes Apply the new settings and check whether the game proceeds normally.We are working to resolve this issue as quickly as possible so that you can return to playing under normal…
- On-Time Event for the Third Week of September - 17 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. To bring a little joy to our Captains, We have prepared a Special On-Time Event. During the event, simply log in to the game to receive special rewards every day via your mailbox. 🗓️ Event Schedule September 17 after maintenance - September 21, 14:59 UTC 🎁 On-Time Rewards ▷ Granted once upon login 1) 3 Integrated Savior Gift Random Boxes 2) 3 Journey Invitations - Mail Storage Period: 14 days from the date of receipt \ - Rewards will be sent to your in-game mailbox and will be stored for 14 days from the delivery date. - Rewards can be claimed once per account per day upon login. Please make sure to collect them within the storage period. - Rewards not received due to not logging in during the specified period cannot be recovered.
- [September 17] Maintenance Announcement (Finished) - 16 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. Maintenance is scheduled for September 17. During the maintenance, the game will be unavailable. Please refer to the details below to avoid any inconvenience. 🛠️ Maintenance Notice ■ Schedule: September 17, 01:00 - 05:00 UTC (4 hours) ■ Impact: Unable to access the game during maintenance; any Journey in progress before maintenance will be reset. ■ Compensation: 100 Stellagems + 4 Standard Savior Observation Tickets ■ Maintenance Details 1. New Featured Savior Observation 2. New Featured Arcana Observation 3. Select Savior Observation/Select Arcana Observation 4. New Captain Savior/Arcana Observation Revamp 5. New Event: A Study in Gray 6. Overload Cube Adjustments 7. New Event: Onslaught Quest 8. Savior Tactical Analysis Expansion 9. New Savior Affection Collection Rewards 10. Daily…
- [September 17] Update Notes (Finished, Updated September 16, 10:10 UTC) - 16 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa.We would like to inform you about the September 17 update.▣ Maintenance Schedule: September 17, 01:00 - 05:00 UTC (4 hours) ▣ Maintenance Impact: Unable to access the game during maintenance; any Journey in progress before maintenance will be reset. ▣ Maintenance Compensation: 100 Stellagems + 4 Standard Savior Observation Tickets※ The details in these patch notes may be subject to change depending on the update schedule. For the most accurate information, please check in-game after the update.※ The maintenance for next week is scheduled for September 23. 1. New Featured Savior Observation ▶ The new Savior “Professor M” can be obtained through Observation > Featured Savior Observation in-game.▶ “Professor M” can be obtained using existing Featured Observation Tickets, as well as the de…
- IDC Network Maintenance Notice for Sept. 16 and Sept. 18 - 16 September 2026
Guide your Star-kissed Saviors, StarSavior! Greetings, Captain! This is your Liaison Officer, GM Lisa. We would like to inform you of scheduled network equipment upgrade work by the IDC provider that supports StarSavior services. ▣ Maintenance Schedule - 1st Maintenance: September 16, 2026, 05:00 - 09:00 UTC - 2nd Maintenance: September 18, 2026, 05:00 - 09:00 UTC Brief network interruptions may occur during the maintenance period. We sincerely apologize for any inconvenience this may cause. Thank you for your understanding. We will continue working to provide a more stable service. Thank you.
- Developer Talk: [A Study in Gray] Update Special Broadcast Summary - 10 September 2026
Guide your Star-kissed Saviors, StarSavior!Greetings, Captain! This is your Liaison Officer, GM Lisa. Thank you sincerely for all the interest and support you have shown for the \ Update Special Broadcast. Below is a quick summary of the key updates and rewards introduced during the broadcast. ▶ Link to Full Broadcast - Main Event: A Study in Gray- New Saviors: Professor M and Gwen- New Minigame: Gwen & Lily's Case Files- Overload Cube Changes- New Event: Onslaught Quest- Progression and QoL Improvements- New & Returning Captain Support- Eternal Promise: Carmen Featured Observation Rerun - Costume Destruction Effects for Cosmic Saviors- A Study in Gray Update Rewards The \ event takes inspiration from Sherlock Holmes's first novel, A Study in Scarlet, and presents a mystery investigation built around an original premise: in a world where Detective H was defeated, Professor M takes up th…
