- Event type
- patch note
- Published
- 10 March 2021 - 17:53:32 UTC
- Source
- steam_community_announcements
Dear Community, As you might probably hear, there was a fire disaster at one of the biggest Data Centers in Europe ( https://www.reuters.com/article/us-france-ovh-fire-idUSKBN2B20NU ). Sadly, one of our machines, dedicated to the login/connection/character database server was exactly in here, at the SGB2 building. Our first line backups copies were made at the same machine, and copied and stored in another building at SGB1 building - which sadly also was damaged and burned down. Luckily - we were of course doing another layer of backups in a different location, and that's to ensure that we were able to restore everything, yet due to that being 3rd backup copy we were doing it less often. The backup of character data has been restored to the point from the first day of March, but we were able to restore some more data thanks to our internal logging systems. What is the detailed state of r...