Re-up update: 24 hours on — Gears 5 Steam update #569951

Hello everyone, Yesterday we released our re-up update across Gears 5. When we released the update, we split it into two parts: Part 1 was to update everyone's accounts to the correct re-up and level, as well as introduce the new re-up xp requirements per level. Part 2 would then provide the retroactive awards for re-ups you'd gained previously. As we started on part 2, we ran into a service issue which impacted the game and as a result we saw the following issues: Players who had yet to login had yet to be given the correct re-up and level. (Fixed) Players would be unable to use their skill cards across PvE content. (Fixed) Players would be unable to access their customization options at all. (Fixed) Players would encounter store purchasing issues. However, we'd like to let you know that we're still aware of the following issues in-game: Users who were re-up 24 and 25 prior to the updat...