- Lastest update issue RESOLVED - 19 September 2026
Hi everyone,We’re happy to confirm that the issue causing some players to experience a black screen or an unresponsive game on launch has now been resolved.The issue was related to the localization support introduced in our latest update, alongside several bug fixes. Unfortunately, the localization implementation caused unexpected issues for some players and prevented the game from launching correctly.To get everyone back into the game as quickly as possible, we have temporarily removed localization support while we work on resolving the underlying issue.Localization is still very important to us, and we will be bringing it back in the near future once we are confident it is working correctly, so that everyone can enjoy Loss Prevention in their language of choice.Please make sure your game is updated to the latest version before launching.A special shout-out to our community member Ryom…
- UI Update is LIVE! - 30 July 2026
We've completely redesigned the game's UI and made a number of improvements based on your feedback!Thank you so much for all your feedback and support. We hope you enjoy the update, and as always, we'd love to hear what you think!If you're enjoying Loss Prevention, please consider leaving us a Steam review. It really helps support our small team.
- Server Update & Upcoming Demo Improvements - 30 July 2026
Hello everyone!First of all, thank you so much for your support of Loss Prevention and for taking the time to try our demo. Seeing so many people interested in playing our game means the world to our small team.We know that many of you have experienced issues connecting to the servers, and we're aware that some players are still having connection problems. We're very sorry for the inconvenience and are working as quickly as possible to resolve these issues.We also want to thank you for all the support, feedback, and encouragement you've shown us. The response to the demo has far exceeded our expectations, and we're incredibly grateful for every player who has joined us on this journey.Our original plan was to add additional language support for the full release. However, because of the amazing response from the community, we've decided to bring that forward.We'll be releasing a more pol…
- New UI coming this week! - 27 July 2026
Hi all! 👋We have received feedback on the current UI/UX and our small team has been working hard to address it.We are thrilled to announce our BIG UI UPDATE coming this week! 🎉We’ve made a lot of changes based on your feedback and are really hoping you like the new look and improvements!And if you’ve been enjoying Loss Prevention, please consider leaving us a review on Steam. It really helps a small team like us and it means a lot to us.” ❤️Thanks for all the feedback and support!
- Server Issues 7/25/2026 - 25 July 2026
Hi everyone!Thanks for the continued support and interest in our game!Our game is currently facing some server issues and some players are not able to host a game; we are working on resolving the problem asap!
- Patch 0.3.6 - 30 May 2026
1) Added more randomized NPC behaviors. NPCs can now go to random spots in the map, stand idle (talk on the phone, text, look around), and spawn with more random gaps in between.2) Improved animation motion effects. Character motion and turns now appear more fluid and natural.3) Added highlight effect on interactable shelves for first-time players.4) Added GPU Culling graphic setting to options menu for players with Intel integrated graphics.5) Fixed bug where returning items from basket sometimes causes players to freeze.6) Shoppers now continue checking out items from the checkout machines if interrupted by shopkeeper.7) Stopped loophole where shopkeeper can drop shoppers in front of the store alarms to check if they're NPCs.8) Fixed UI bug where some interface elements appear duplicated on the screen.9) Stopped loophole where shopkeeper can carry two shoplifters by alternating betwee…
- Untitled - 29 April 2026
Patch 0.3.51) Fixed bug where players disconnect if they're knocked out while inspecting an item from the grocery list.2) Fixed bug where some UI elements can be stacked over each other (player list).3) Changed the ready button to float over players head.
- Patch 0.3.4 - 25 April 2026
- Fixed lobby owner icon disappearing after the first round- Fixed issue where game restarts if a player leaves a running game- Some performance enhancements to reduce GPU load- Fixed FPS rate limiter not working if exiting the in-game menu using ESC key- Fixed text chat names not appearing after last update
- Patch 0.3.3 - 22 April 2026
1) Fixed issue where shopkeeper can identify shoplifters by knocking them out and taking them to the scanner.2) Added ability to kick players from a lobby. (press enter to open the chat box and kick icons will appear next to player names)
- Patch 0.3.2 - 15 April 2026
1) Fixed issue where shopkeeper can be frozen during the tutorial.2) Fixed issue where other players can appear invisible when joining a quick play server.3) Fixed players being able to exit through the entrance.4) Fixed shopkeeper UI sometimes showing 18 / 20 items at the start of the game.5) SFX volume now controls the sounds of the main menu sounds.6) Added UI icons showing who the shopkeeper and lobby host are during a game.7) Players can no longer start the tutorial when they're part of a lobby.
- Demo Patch Notes 0.3.1 - 11 April 2026
Added ability to slightly pan the camera vertically as a shoplifter.Fixed some cases where the game hangs when continuing to the next round. We are still working on fixing other cases.Added a popup window telling users if a lobby they try to join no longer exists.Fixed shopping list counting bug.Shopkeeper now sees how many items were shoplifted.Added UI showing if the basket is full when trying to stash more items.
- Patch 0.2.5 - 8 April 2026
1) Fixed issue where shopkeepers can drop shoppers in walls to get them stuck (you know who you are).2) Fixed issue where lobbies weren't getting automatically deleted even after everybody leaves.3) Fixed issue with main menu scrolling too fast with a joystick.4) Fixed exploit where players can deliver groceries in the match results screen to get a win.5) Added V-Sync graphics setting and set it to false by default to resolve FPS cap issue
- To our Russian community - 8 April 2026
We’re aware that some players have been experiencing issues connecting to our game, and we’re truly sorry for the frustration this has caused.This is not a server issue, but rather related to regional restrictions, which can result in infinite loading. To prevent further negative experiences, we’ll be temporarily removing the game from the Russian store for now while we work on a solution.To everyone who has played and enjoyed the demo — thank you. We truly appreciate your support, and we’re doing everything we can to ensure a smoother experience for the full release.
- Server Stability Update + Thank you - 5 April 2026
Apologies for the delayed update — we wanted to make sure server stability was in a good place before saying anything. Over the past couple of days, things have been much more stable, which is great to see. We hope you’ve been enjoying the demo so far! We’re aware there are still some bugs to address, and we’re continuing to work on improvements. A huge thank you to everyone who jumped in during the chaos — we really appreciate your patience, kindness, and support. It means a lot to our small team.
- Server Status Update - 3 April 2026
Due to a much larger-than-expected surge of players, some users are encountering problems such as being stuck on “joining game” or being unable to join a lobby. We understand how frustrating this is, and we take full responsibility for the experience.Our team is actively working to stabilize the servers and increase capacity as quickly as possible. This unexpected influx has pushed our systems beyond their limits, but it is also helping us identify exactly where we need to improve, and we are moving fast to address it.We ask for your patience as we work through these issues. Your support means a lot to us, and we are committed to delivering a smoother, more reliable experience very soon.
- Patch 0.2.4 - 30 March 2026
1) Reworked the sabotage system. Every sabotaged microphone now has some effect on the PA system:a. First sabotage causes the shoplifter's picture to no longer appearb. Second sabotage causes the shoplifting location to no longer appearc. Third sabotage causes the shoplifted item to no longer appear.And the shopkeeper needs to fix each microphone individually.2) Touched up the environment. Added expensive hardwood floors, an electronics stand, and modern looking ceiling.3) Shopkeeper gun collisions with the environment are now more precise: much less invisible wall collisions.4) Added missing fruit spots to the three large fruit stands, and added signs on all the stands.5) Fixed dropped shoppers getting stuck on the plant in the loss prevention room.6) Fixed bug where shoplifter can get locked if shopkeeper gets knocked out right as they click Carry on a the shoplifter's body.7) Covered…
- Loss Prevention Funniest Clip Contest - 28 March 2026
Think you and your squad have the funniest moments in Loss Prevention? Now is your chance to prove it.We are hosting a team-based clip competition focused on chaos, betrayal, and the funniest gameplay moments from the demo on our Discord server.Teams must have 4 players and all players must be playing the demo. If you do not have a team, you can use our Discord to find other players to team up with.Submit a clip from your gameplay that captures a funny moment such as a fail, chaos, or an unexpected situation. Clip length should be between 15 and 60 seconds. You can upload your clip directly in Discord or share a link that we can view.Prizes: 1st place: $10 Steam gift card for each team member 2nd place: $5 Steam gift card for each team memberSubmissions close Friday April 3rd.Winners will be selected based on the funniest moment, creativity, and how well the clip captures the chaos of L…
- Patch 0.2.2 - 17 March 2026
1) Fixed bug where shelf is not interactable if a player is searched as they start taking out an item.2) Fixed bug where player can get stuck if (very) slowly leaving through the exit or coming in through the entrance.3) Fixed bug where shopper can get locked while shopkeeper is carrying them as they're getting up.4) Fixed bug where shopkeeper can change weapons as they're starting to carry a knocked-out shopper.5) Added refresh button and search bar in the lobby list.6) Removed sprint option while aiming/throwing groceries.
- Patch 0.2.1 - 14 March 2026
1) Fixed bug where Lobby invites stop working after leaving a running lobby game. 2) Fixed bug where Shopkeeper freezes if the game starts while the pause settings menu is open.3) Shopkeeper first-person-view no longer clips through shoppers he is carrying. 4) Fixed bug where continuing to next game freezes. 5) Fixed issue where server disconnects all players randomly: server will stay up for 1 hour after the last player joined/left (or 1 hour since the last game started). 6) Fixed bug where NPCs freeze before the checkout if they were alerted, searched, or hit by the shopkeeper while heading to checkout area
- Patch 0.2 - 10 March 2026
We appreciate all the feedback that we got! Below bugs were addressed:1) Players now have a text prompt appear showing their role at the start of each round.2) Controller support added to the settings and pause menus.3) Fixed bug where players would clip below ground if dropped on top of other objects.4) Fixed bug with control binding icons not appearing in the settings menu.5) Fixed bug where players cannot create and start a lobby after leaving a previous lobby game.6) Fixed bug where a new round fails to start after the previous round is over.
